Emergency Medical Assistance

Medilink brings extensive international expertise to the forefront in the successful management and coordination of medical treatment, evacuations, and patient repatriation while they are overseas.

Our team boasts a wealth of experience in handling even the most complex medical scenarios, prioritizing swift decision-making with an unwavering focus on the health and safety of our patients. Our multilingual global assistance professionals provide dedicated support to our patients and clients, instilling confidence through a personalized approach that ensures they receive the best possible care.

We conduct a thorough assessment of the treatment plan, aligning it with the patient's medical needs and insurance coverage to prevent unnecessary expenses.

Moreover, we uphold transparency by taking full responsibility for costs and providing clear and concise fee structures.

Key features of our emergency medical assistance include:

• Medical Consultation, Assessment, and Referrals: Eligible patients can access our round-the-clock operations center staffed with professionals proficient in multiple languages, facilitating medical consultations, assessments, and referrals to Western-trained doctors.
• Emergency Medical Evacuation: In cases where our consulting physician and the patient's attending physician recommend a more suitable medical facility that is not readily available, we arrange for transportation under appropriate medical supervision, utilizing suitable modes of transport to reach the nearest facility capable of delivering the required care.
• Medical Repatriation: We coordinate the safe transport of the patient either back to their home or to a medical facility or rehabilitation center equipped to provide necessary care.
• Hospital Admission Assistance: We expedite foreign medical facility admissions by either providing immediate financial guarantees or validating the patient's health insurance.
• Medical Monitoring: Our proficient medical staff vigilantly monitors each patient's health, maintains regular communication with the treating physician and/or hospital, and furnishes family members with relevant and accurate updates.
• Prescription Assistance: For eligible clients requiring replacement prescription medications while abroad, we facilitate prescription substitutions whenever possible and in compliance with applicable laws, in consultation with the client's treating physician.