Benefits Administration
TMedilink works with group accounts (employers) through Mayfair We Care to administer their employee health insurance plans in India and internationally. Additionally, we work along with insurers to administer consumer-owned individual insurance plans as well as publicly funded health programs.tware and cutting-edge security technologies empower us to deliver leading services while upholding our clients' data security objectives. With dedicated teams in both service and development domains, Medilink is well-equipped with intelligent tools to deliver exceptional services.
Our Differentiators
Competitive rates
Innovative Health Solutions Delivering Returns on Investment in Benefits..
Simplified program delivery
We offer a range of digital platforms designed to elevate the employee benefits journey, fostering a cohesive and enjoyable employee experience
Global healthcare network
Accessing healthcare services through hospitals, healthcare providers, and medical centers across 138 countries.
Optimized benefits
We believe there isn't a one-size-fits-all solution. Leveraging our unique Medilink tools, our approach offers practical, tailored solutions.
Prevention of fraud and abuse
To safeguard member data against online fraud, we utilize technologies such as electronic KYC and implement two-factor authentication for claim registration
- On Boarding
- Outpatient benefits
- Benefits administration
- Tech integration
- Hospitalization concierge
- Contracted rates / Discounts / Packages
- Electronic pre-authorization
- Cashless Processing
- Paperless lifecycle (Electronic)
- Claims management
- Fraud and Abuse
- Access to provider Network & Rates
Milestones Achieved
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5000+
Provider Network
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20+
Insurance Partners
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31 Mn
Lives Managed
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9
Countries Present
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4000
Type of Schemes
Claim intimation
Members have the option to inform Medilink in advance of their hospital admission or discharge. This advanced notification allows us to provide improved and proactive member service.
e-Card
An e-Card serves as identification for a member and their dependents covered by a health insurance policy, offering information about their chosen third-party administrator (TPA).
e-Cashless
When members anticipate the need for planned hospitalization, they can take advantage of this service. They can obtain pre-authorization for their hospitalization before the actual admission date, easily using the member portal/app.
Locating a hospital
Medilink members have the ability to view a comprehensive list of accredited hospitals through our app (Medilink) or portal (medilink.in). Members can then choose a preferred network hospital.
Reimbursement claim submission
Members can digitally upload necessary hospital documents (claim file) through our app or portal to initiate the reimbursement claim settlement process. Physical copies of the claim documents can be provided upon request by insurers for original document verification.
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